19 May'24
20 May'24
1 room, 2 guests
IMA House
Ernakulam, Kerala | Sun, 19 May - Mon, 20 May | 1 Room, 2 Adults
(108 reviews)
Airport shuttle service
Room service
WiFi services
Housekeeping services
Restaurant
Parking
Check-in: After 12:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
(108 reviews)
5
34
4
32
3
22
2
9
1
10
Location
Rooms
Service
Value
Hygiene
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Chippy M on Apr 26, 2024
Staff was very helpful and hospitable. Room was clean, however the cutlery and utensils were in a very bad state (cracked with dirt). Consider replacing them. Cupboards were old and creaking. Unfortunately, they also do not accept international cards for payment which was not communicated beforehand.
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Sightseer67343798416 on Feb 09, 2024
I encountered challenges in communication during my stay.There were instances where the language used by the Front office Manager Anju, seemed Inappropriate. Lack of politeness nor customer centric approach created a negative atmosphere. The refusal from front office in providing information regarding compliance and grievances too seemed unprofessional. Complete failure of lack of managemental system. Please do provide additional training would benefit both the Institute and Customers
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Nafiza D on Feb 06, 2024
Thank you for making our stay a memorable one. What makes your property standout is the friendly staff and excellent services. Anjana thank you for making my dad's birthday super special. The rooms are good and spacious. Overall had a good time.
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Abhiram R on Dec 30, 2023
the mid night nose from upper floor was very annoying.lack of covered parking was another draw back.Stay was comfortabl staff was very polite . Good location. Booking was done over a call. Lot of aminities available otherwise for sports
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Babu N on Nov 18, 2023
Totally satisfied experience! stay, amenities & parking facilities commendable indeed! The complementory breakfast was also delicious with full of options for food as well as bevarages. I will definitely recommend.
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